We’re absolutely thrilled to report that South Meadows has earned another top industry award to add to our Visit England five-star accolade.
We’ve been presented with the AA Gold 5 Pennant award upgrading us from the 5 Pennant award achieved last year. This latest accolade comes after receiving a 90 per cent score in the new awards, which were introduced last year to recognise top quality parks which have a commitment to continual improvement.
The 5 star is the top award in the Gold Pennant scheme and we’re hugely proud to have achieved it, alongside our 2014 North East AA Campsite of the Year title. To earn it, a park must be ‘of an extremely high standard, set in attractive surroundings with mature landscaping. Facilities, security and customer care are of an exceptional quality’. We received ‘exceeds expectations at this level’ in this category.
Our AA inspector highlighted improvements we’ve carried out at South Meadow including the removal of four metres of conifer trees from the camping field to allow more sunlight through, and the installation of wi-fi for visitors.
He said: “The site looked really smart, as one would expect, with the usual high standard of grounds maintenance. All pitches were exceptionally well manicured and, during my visit, the grounds staff were busy mowing and tidying up edges. The modern facilities block was spotlessly clean despite the site being exceptionally busy.”
AA inspectors are all caravanners and campers themselves and book onto sites anonymously to carry out their assessments. That means they have the same experience when they visit South Meadows as any of our guests and aren’t being given any ‘special treatment’.
It’s great to know that the improvements we are carrying out and our efforts to make South Meadows a really top park that is meeting – and exceeding – our visitors’ expectations are paying off. We’d love to hear what you think about the site too.